Travel CRM · agencies · tour operators · DMCs
Run your whole travel business, from enquiry to invoice.
Leads, itineraries, bookings, GST invoices, WhatsApp, payments, your team and your website — Travel Terminal replaces the spreadsheets and half-a-dozen apps travel companies duct-tape together. Purpose-built for the trip business.
No card to start · your own domain & branding · GST-ready invoicing
The platform
Every part of a travel business, in one place
Ten modules that already speak to each other — an enquiry becomes an itinerary, a booking, an invoice and a paid trip without ever leaving the platform or re-typing a thing.
Lead CRM
Capture enquiries from every channel, auto-assign to agents, add your own lead fields, and keep a full timeline with follow-up reminders so nothing goes cold.
Itinerary Builder
Day-wise plans with hotels, activities, batches and pricing. Send a polished, branded itinerary in minutes instead of rebuilding one in Word every time.
Bookings & Trips
Turn a confirmed quote into a live trip — resources, costing, an operations sheet and departure management, all in one place your ops team actually uses.
Invoicing & Payments
GST invoices, credit notes and a vendor ledger, with online collection through PayU and built-in payment verification so you always know what's actually paid.
WhatsApp Suite
A two-way inbox, broadcast campaigns, automated flows and approved templates — over the Meta Cloud API or a self-hosted Evolution engine. Where your customers already are.
HRMS & Payroll
Attendance, leave, work-from-home, regularisation, payroll and banking. Run your team without buying a second system that never talks to your CRM.
B2B Agent Portal
Give sub-agents their own login to quote, book and settle — with a shared ledger and downloadable statements, so your agent network runs itself.
Website Builder
Launch a branded booking website on your own domain. Pick a template, set your colours, connect analytics and publish — no developer, no wait.
Reports & Dashboards
Company, sales, finance, lead and employee dashboards that answer the only question that matters each morning: what's working today, and what isn't.
AI Itineraries
Draft a complete day-wise itinerary from a short prompt, then fine-tune the details — powered by Claude, so your consultants spend time selling, not typing.
A closer look
The detail behind each stage of a trip
The same enquiry moves from a lead to a paid, operated trip — here's what each part actually does for your team.
Sales & leads
Sell more, chase less
Every enquiry lands in one pipeline, assigned to the right agent, with the whole history one click away — so your team follows up instead of hunting through inboxes.
- One inbox for web forms, WhatsApp, calls and walk-ins.
- Auto-assignment by destination, source or round-robin.
- Custom fields and stages that match how your team sells.
- Reminders and tasks so no hot lead ever goes cold.
- A full timeline of every call, message and quote per customer.
Itineraries & proposals
Quote in minutes, not hours
Build a day-wise plan with hotels, activities and transfers, price it live, and send a branded proposal your customer can open on their phone — then reuse it next time.
- Day-wise builder with hotels, activities, transfers and inclusions.
- Fixed departures and batches with live per-person pricing and markup.
- Branded PDF or a shareable web proposal in a click.
- Reusable templates your whole team can pull from.
- Draft with AI, then fine-tune — powered by Claude.
Operations & money
From confirmed to collected
A confirmed quote becomes a live trip with vendors, an ops sheet and a GST invoice — collected online and reconciled — while WhatsApp keeps the customer in the loop.
- Quote → trip with resources, vendors and an operations sheet.
- One-tap vendor confirmations — no more phone tag.
- GST invoices, credit notes and a full vendor ledger.
- Online collection via PayU with automatic payment verification.
- WhatsApp updates at every step, from your number.
How it works
From sign-up to first sale, without the setup slog
Onboarding is a route we fly with you — most teams are quoting real trips within a day.
Launch
We spin up your workspace on your own subdomain — or your custom domain — in minutes. Nothing to install.
Make it yours
Add your logo and colours, connect your SMTP, PayU and WhatsApp, and invite your team with the right roles.
Sell & operate
Enquiry → itinerary → booking → invoice → payment, one clean flow, with WhatsApp at every step.
Grow
Open a B2B agent channel, run campaigns, manage your team's HR, and publish your public booking site.
Why Travel Terminal
A CRM that already knows how travel works
Generic CRMs understand contacts and deals. Travel is itineraries, batches, departures, DMC costing, agents and GST — so we built for that from the ground up.
Built for travel, not adapted to it
Itineraries, batches, departures, DMC workflows and B2B agents are first-class features — not fields you bolt onto a sales tool.
WhatsApp where customers already are
Native two-way chat, campaigns and automated flows — not an email afterthought your travellers ignore.
Your brand, your domain
White-label from day one. Your customers see your logo on your domain — they never once see us.
Your whole team, one bill
HRMS and payroll are included, so operations and HR live in one place instead of two systems that never reconcile.
Your own integrations
Bring your SMTP, payment gateway, storage and WhatsApp. Your data and your credentials stay yours, per company.
Made for India, ready for the world
GST invoicing and INR-first pricing out of the box, with multi-currency and custom domains when you scale.
FAQ
Travel CRM questions, answered
What is a travel CRM?
A travel CRM is software that runs a travel business end to end: enquiries and leads, itineraries and quotes, bookings, GST invoicing and payments, and customer communication over channels like WhatsApp. Travel Terminal does all of this in one platform, purpose-built for travel agencies, tour operators and DMCs.
Is Travel Terminal right for tour operators and DMCs?
Yes. Itineraries with batches and departures, operations sheets, vendor ledgers and a B2B agent portal are designed for tour operators, DMCs and destination specialists — not just retail travel agents. If you build multi-day trips and work with sub-agents, it fits.
Can I use my own domain and branding?
Absolutely. Every workspace is white-label. Run your CRM and your public booking website on your own domain with your logo and colours — your customers never see Travel Terminal anywhere.
Does it support WhatsApp?
Deeply. You get a two-way WhatsApp inbox, broadcast campaigns, automated flows and approved message templates, working over the official Meta Cloud API or a self-hosted Evolution engine — whichever suits your volume and budget.
Can I raise GST invoices and collect payments online?
Yes — GST-compliant invoices, credit notes and a vendor ledger, with online collection through PayU and built-in payment verification, so your books and your bank always agree.
How is it different from a generic CRM like Zoho or HubSpot?
Generic CRMs understand contacts and deals. Travel Terminal understands itineraries, batches, departures, DMC costing, B2B agents, travel invoicing and even your team's HR — the real shape of a travel business — so you're not bending a sales tool to fit an industry it was never built for.
Get started
Ready for departure?
Start your 14-day free trial, or book a live demo and we'll set up your workspace with you — imported the way your agency actually works.